SunQuest Solar is committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to protect it. We do not sell, rent, or trade your personal information with third parties for marketing purposes.
We take your privacy seriously and take measures to provide all visitors and users of SunQuest Solar with a safe and secure environment.
We collect the following types of personal information when you interact with our services:
Personal Details: Name, email, address, phone number, and/or zip code.
SMS Sign-Up Information: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.
Job Inquiry Information: Details related to the service you are inquiring about (e.g., project specifications, service requests).
We use your personal information to:
Process and respond to your service inquiries.
Communicate with you regarding the services we offer, including via text messages from SunQuest Solar (from 860-543-3987) if you provide your phone number and consent to receive such messages. Consent is not a condition of purchase. Message frequency varies, and message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance.
Use SMS data solely for sending updates, service notifications, and promotional offers related to SunQuest Solar services.
Improve our services and customer experience.
Send necessary transactional communications (e.g., service confirmations, receipts).
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations. For SMS subscribers, we retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
SunQuest Solar may set and access SunQuest Solar cookies on your computer. Cookies are used to provide our system with the basic information to provide the services you are requesting. Cookies can be cleared at any time from your internet browser settings.
When someone visits SunQuest Solar, we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behavior patterns. We do this to track things such as the number of visitors to the various parts of the site and interactions with the site. This information is processed in a way that does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of visitors to our website.
We take data security seriously and employ various security measures to protect your personal information, including:
Encryption: All personal data is encrypted to ensure it is stored securely.
Access Control: Access to personal information is restricted to authorized personnel only.
Secure Storage: We protect your data with secure storage measures to prevent unauthorized access.
We do not share your personal information with third parties for promotional or marketing purposes. Mobile opt-in data and consent are never shared with anyone for any purpose, and any information sharing mentioned elsewhere in this policy excludes mobile opt-in data. No mobile information will be shared or collected with third parties/affiliates for marketing/promotional purposes. All data collected is stored securely in our database and is only accessible by authorized personnel within our company.
We do not transfer your data to external organizations without your consent. We have implemented strict policies to prevent unauthorized sharing of your data.
You have the right to:
Access the personal information we hold about you.
Correct or update your personal information.
Request the deletion of your personal information.
To exercise any of these rights, please contact us at support@sunquestsolar.com.
Messages and Data Rates May Apply: Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
Message Frequency: Messages are recurring, and message frequency varies.
Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to support@sunquestsolar.com or 860-543-3987. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed, and we will remove your number from our list within 24 hours.
Assistance: You can send HELP for additional assistance, and you will receive a text including our phone number, email, and website. We are here to help you.
We may update this Privacy Policy occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we do, the updated version will be posted on this page with the date of the latest revision.
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at support@sunquestsolar.com or call 860-543-3987. For SMS-related inquiries, contact SunQuest Solar at support@sunquestsolar.com or 860-543-3987 for HELP or to STOP receiving messages.